When emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70% of the time. This anomaly threw a massive wrench into the broadly held assumption that IQ was the sole source of success.

　　当情商(EQ)初次出现在人们的话题时，通常是那些奇怪发现中所缺失的一环：拥有平均水平智商的人们通常都比高智商人士的表现更出色，比例达到70%。这种“不正常”的现象使得大量认为“智商是成功的唯一要素”的假设发生了改变。

　　Decades of research now point to emotional intelligence as being the critical factor that sets star performers apart from the rest of the pack. The connection is so strong that 90% of top performers have high emotional intelligence.

　　近几十年来的研究开始把重点转向情绪智商(情商)，认为这才是决定成功人士与其他人不同的关键因素。成功与情商的联系非常密切，几乎90%的成功人士都拥有超高的情商水平。

　　Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve positive results.

　　情商是我们每个人内在的某种无形的“东西”。它影响着我们如何控制自己的行为，处理社交关系，以及为达到正面效果而做出的个人抉择。

　　Despite the significance of EQ, its intangible nature makes it very difficult to know how much you have and what you can do to improve if you’re lacking. You can always take a scientifically validated test, such as the one that comes with the Emotional Intelligence 2.0 book.

　　除了情商的重要性之外，它的无形的本质让你无法判断你的水平如何，以及你如何通过努力去弥补你所缺失的。你的确可以进行科学有效的情商测试，比如从Emotional Intelligence 2.0的书中可以得到结果。

　　Unfortunately, quality (scientifically valid) EQ tests aren’t free. So, I’ve analyzed the data from the million-plus people TalentSmart has tested in order to identify the behaviors that are the hallmarks of a high EQ. What follows are sure signs that you have a high EQ.

　　但不幸的是，情商的质量(科学上有效)的测试都不是免费的。所以，笔者从数百万的测试者中分析了一些数据，用以区分哪些行为属于高情商。下面的这些迹象，如果你都拥有了，那么就证明你拥有了很高的情商。

　　1.You Have a Robust Emotional Vocabulary

　　1. 拥有丰富的情感词汇。

　　All people experience emotions, but it is a select few who can accurately identify them as they occur. Our research shows that only 36% of people can do this, which is problematicbecause unlabeled emotions often go misunderstood, which leads to irrational choices and counterproductive actions.

　　每个人都会有情感，但仅仅有很少一部分人能够准确地描述出来。笔者的研究发现，只有36%的测试者能够区分出来，这显示了一个问题：一些不显著的情感通常都被误解了，这样就会导致非理性的选择和做出反效果的行为。

　　People with high EQs master their emotions because they understand them, and they use an extensive vocabulary of feelings to do so. While many people might describe themselves as simply feeling “bad,” emotionally intelligent people can pinpoint whether they feel “irritable,” “frustrated,” “downtrodden,” or “anxious.” The more specific your word choice, the better insight you have into exactly how you are feeling, what caused it, and what you should do about it.

　　拥有高情商的人通常都能控制自己的情绪，因为他们理解这些情绪，并使用大量的情感词汇来描述它们。当一般人把感觉简单地描述为“感觉不好”，情商高的人能够指出自己所感觉的是“烦躁的”，“沮丧的”，“压抑的”或“不安的”。你所使用的词汇越精细，你就能更深入地了解自己的情绪，产生这种情绪的原因，以及如何去处理这种情绪。

　　2.You’re Curious about People

　　2. 对人很感兴趣。

　　It doesn’t matter if they’re introverted or extroverted, emotionally intelligent people are curious about everyone around them. This curiosity is the product of empathy, one of the most significant gateways to a high EQ. The more you care about other people and what they’re going through, the more curiosity you’re going to have about them.

　　无论你是外向者还是内向者，情商高的人都对身边的人很好奇。这种好奇心源自于同理心，一种达到高情商水平的重要表现。你越关心身边的人以及他们的状况，你对他们的好奇心就越强。

　　3.You Embrace Change

　　3. 接受改变。

　　Emotionally intelligent people are flexible and are constantly adapting. They know that fear of change is paralyzing and a major threat to their success and happiness. They look for change that is lurking just around the corner, and they form a plan of action should these changes occur.

　　情商高的人们通常都很灵活并能随机应变。他们很清楚知道，害怕改变只会麻痹和威胁自己的成功和快乐。他们寻找潜伏在周围的改变迹象，并能制定计划以应对情况的改变。

　　4.You Know Your Strengths and Weaknesses

　　4. 了解自己的优缺点。

　　Emotionally intelligent people don’t just understand emotions; they know what they’re good at and what they’re terrible at. They also know who pushes their buttons and the environments (both situations and people) that enable them to succeed. Having a high EQ means you know your strengths and you know how to lean into them and use them to your full advantage while keeping your weaknesses from holding you back.

　　高情商的人不只是情感细腻，还清楚了解自己所擅长的和不擅长的。他们也知道哪些人驱使他们以及周遭环境(地利，人和)让他们获得成功。拥有高情商意味着你了解自己的长处以及你知道如何充分利用它们，从而扬长避短。

　　5.You’re a Good Judge of Character

　　5. 善于识别性格特点。

　　Much of emotional intelligence comes down to social awareness; the ability to read other people, know what they’re about, and understand what they're going through. Over time, this skill makes you an exceptional judge of character. People are no mystery to you. You know what they’re all about and understand their motivations, even those that lie hidden beneath the surface.

　　大多数的情商因素都与社会意识有关，也就是能够读懂他人的心，了解他们的情况，揣摩他们的心理状况。随着时间的流逝，这项技能会让你成为一名出类拔萃的性格裁判。你能读透人们的心思。你理解他们的情况以及他们的动机，甚至那些隐藏在谎言背后的真相。

　　6.You Are Difficult to Offend

　　6. 不易动怒。

　　If you have a firm grasp of whom you are, it’s difficult for someone to say or do something that gets your goat. Emotionally intelligent people are self-confident and open-minded, which creates a pretty thick skin. You may even poke fun at yourself or let other people make jokes about you because you are able to mentally draw the line between humor and degradation.

　　如果你能坚持自己的个性，那么无论别人说什么做什么都无法让你抓狂。情商高的人都很有自信和心胸广阔，所以多多少少有点厚脸皮。甚至你会自嘲或让别人取笑你，因为你能够很清晰地分辨幽默与讽刺的区别。