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2019-08-15 10:04
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加州迪士尼与佛罗里达迪士尼官网入园须知完全一样
▌二问:凭什么强制翻包,游客隐私权如何保障?
我国《消费者权益保护法》第二十七条规定:“经营者不得对消费者进行侮辱、诽谤,不得搜查消费者的身体及其携带的物品,不得侵犯消费者的人身自由。”
据《中国消费者报》报道,中国消费者协会专家委员会专家邱保昌表示:搜包行为涉嫌侵犯消费者的人格尊严和隐私权。
Disneyland infringed on consumers' dignity and rights to privacy by searching their bags, said Qiu. "Searching bags for a security check is fine, because that is in the public interest, but it is unacceptable to search for food."
邱保昌认为,迪士尼乐园搜包行为侵犯了消费者的尊严和隐私权。“出于安全考虑翻包尚可,因为这符合公共利益,但是搜查食物是不可接受的。”
▌三问:禁带食物是为园区卫生?园区出售的饮食就没气味?
据媒体报道,4月23日在法庭上,被告辩称消费者可能会携带气味特殊或有安全隐患的食品入园,并且随意丢弃垃圾。该条款是基于维护园内公共卫生安全而必须订立的条款。
Although Shanghai Disney claims the food ban is due to hygiene reasons, that did not stop Chinese net users from speculating that Disney is applying double standards in Asia and forcing tourists to buy their food.
尽管上海迪士尼宣称订立此规则是出于卫生原因,此举还是引发了网友的热议,人们不禁怀疑迪士尼是否针对亚洲存在“双标”行为,且强迫游客购买园内食物。
对于消费者质疑上海迪士尼园区餐食定价偏高的问题,中国消费者协会副秘书长兼新闻发言人董祝礼认为,企业经营者有自主定价的权利,但经营者的自主权是有条件的。
In an online poll by local media shobserver.com, 40 percent of the respondents said they don't mind such a policy as long as there is no price difference between the food sold in and outside of the park.
上海当地媒体上观新闻网站的一项在线调查显示,40%的受访者表示,只要园区内外的食品价格没有差异,他们就不介意这样的政策。
▌四问:谁来纠正迪士尼的“双标”行为?谁来保障消费者权益?
上海迪士尼“禁止游客携带食品入园且要翻包检查”一事发酵数日,消费者呼吁相关监管部门调查回应。
这已不是上海迪士尼首次因这项政策被告上法庭。
2018年6月21日,苏州律师王军召因入园前被搜包检查、并被要求丢弃携带食品,怒而状告上海迪士尼,索赔损失1元钱。
This is not the first time Shanghai Disneyland got sued over the policy. In June 2018, a lawyer from Suzhou, Jiangsu province, tried to take the theme park to court by accusing it of violating consumer rights. But the court turned down his appeal.
2018年6月,江苏省苏州市的一名律师指控主题公园侵犯消费者权益,试图将主题公园告上法庭,但法院驳回了他的上诉。
2中消协:支持诉讼据中国青年网报道,8月14日上午,中消协发布消息称,中消协支持大学生对上海迪士尼诉讼。
邱宝昌律师表示:根据中国《消费者权益保护法》,经营者不应该制定不公平的规定,限制消费者的权利,同时免除自己的责任。
Qiu said that according to China's Law on the Protection of Consumer Rights and Interests, proprietors should not make unfair regulations that limit consumers' rights while exempting themselves from their responsibilities.
Notes
lawsuit n. 诉讼
hygiene n. 卫生
right of choice 选择权
double standards 双标行为
China Consumers' Association
中国消费者协会
Law on the Protection of Consumer Rights and Interests
消费者权益保护法