Mike is talking to the front desk about his complaint in this hotel. He wishes to change to a quieter room.

　　迈克正在前台和酒店经理对话，他想投诉一下并换一间清静的房间。

　　Mike:Excuse me. Who is the person responsible for handling complaints here? I would like to make a few complaints.

　　迈克：你好。请问你们这里谁负责接受投诉?我想投诉一下。

　　Front Desk:I am the manager here. You can complain to me. How may I help you?

　　前台：我是这里的经理，您可以向我投诉。发生什么事情了呢?

　　Mike:Here is the thing. I was woke up by strange noises of the telephone several times last night. Even I unplugged it, it wouldn't stop beeping. I am also not satisfied with the housekeeping service in my room. So I want to change to a cleaner and quieter room.

　　迈克：是这样的。昨晚上我好几次被酒店电话发出的奇怪声音吵醒。我把电话线拔出来，它还是不停哔哔地响。还有我房间里的卫生打扫得也不是很干净。所以我希望你们能给我换一间更安静整洁的房间。

　　Front Desk:I apologize for everything disturbing you. We will give another room to you right now. Please wait a moment.

　　前台：针对您说的情况，我向您表示歉意。我们马上给您换房间，请稍候片刻。

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（实习编辑：高奕飞）