6.投诉信：Directions: Write to the head of a train, and complain about its bad services.You should write about 100 words on the ANSWER SHEET.

　　Do not sign your own name at the end of the notice. Use “Li Ming” instead.

　　Do not write your address. (10 points)

　　As a regular passenger of your train, I am severely disappointed to find that the service you have recently provided is far from satisfactory. Therefore, I am writing this letter to draw you attention to the matter in the hope that the present situation can be improved.

　　As we all know, punctuality is essential to the railway service. However, the train has been delayed from time to time, which has brought me much trouble and inconvenience. Even worse are the bad manners of your stewards and stewardesses. 

　　Their service has not benefited from the saying, “The customer is king.”

　　I believe you will take this matter into serious consideration and give a satisfactory reply as soon as possible. At the same time, I sincerely hope that you will review your management system.

　　 I would be glad to see improvement in your railway service.

　　Directions:Suppose your class is going to provide volunteer service for the empty-nest elderly living in a nearby community. Write a notice to

　　（1） inform your classmates about it, and

　　（2） encourage them to participate

　　You should write about 100 words on the ANSWER SHEET.

　　Do not sign your own name at the end of the notice. Use “Li Ming” instead.

　　Do not write your address. (10 points)

　　Notice

　　December 21, 2019

　　The Spring Festival is around the corner. To fulfill their desire for the taste of pleasure ahead of time, our class has determined to offer volunteer service to empty-nesters in the neighborhood on this Sunday, December 18, from 9 a.m. to 5 p.m.

　　In the morning, we are going to help them to clean their rooms and decorate with new year stuffs. Then comes the entertainment activities scheduled at the Community Center. Coupled with the Model Show performed by the elegant ladies, our classmates are advised to elaborate some programs, preferably singing or interesting games.

　　Those who are willing to participate ought to sign up your names with your monitor before December 10 for the preparation of recreations. I truly appeal to all of you to come and add flavor their lonely lives.