Conversation 1

　　会话 1

　　A:Can I help you,Miss?

　　A：小姐，需要点什么?

　　B:I would like to order 2 offlce-style cabinets and desk calen?dars.

　　B：我要订购两个办公柜和两份台历。

　　We want offlce-style cabinets in white. The catalogue number is 90-f-2356.

　　办公柜要白色的产品编号是90-f-2356。

　　A:How soon do you want it?

　　A：你要多快送到?

　　B:Could you deliver it tomorrow?

　　B：你能不能明天送到?

　　A:No problem.

　　A：没问题。

　　B:Please handle the items carefully.

　　B：请小心运送货品。

　　A:Certainly.

　　A：当然。

　　B:We will pay by collect on delivery.

　　B：货到时我们付款。

　　Conversation 2

　　会话 2

　　A:May I help you, Miss?

　　A：小姐，需要帮忙吗?

　　B:Yes. I'm excited to hear about your new product.

　　B：是的，我很想了解你们这套新产品的情况。

　　A:OK. I'm sure you will love what this new automatic answer?ing system can do for your business.

　　A：好的，我相信这一套最新自动签录系统会给贵公司的 业务带来很多好处。

　　B:Yes. I've heard a lot about it.

　　B：是这样，我已听说过很多有关它的介绍。

　　A:Watch our computer demonstration, please. You'll be con?vinced that our product is superior.(After the demonstration )

　　A：请看看电脑演示。你一定会相信我们的比别家的好。 (演示过后)

　　B:Yes. I would have to agree with you. It seems to offer more options than the others.

　　B：是的，我很同意你的说法。看起来你们产品的功能比别家的功能多。

　　But new product sometimes has a few troubles. How about yours?

　　但是新产品有时会有一些问题，你们的怎么样?

　　A:Our systems are 100% trouble-free.

　　A：我们的系统是百分之百的无故障。

　　B:How do you ensure quality?

　　B：你们怎样来保证产品的质量呢?

　　A:Any of our new products shall go through a 1 - 3 month tes?ting period.

　　A：我们的任何一件新产品都有一至三个月的试用期。

　　B:Are your prices negotiable?

　　B：价格是否有商量的余地呢?

　　A:Yes, our prices are negotiable, but our quality is not.

　　A：有，我们的价格可以谈，但我们产品的质量是独一无二的。

　　B:What happens if I am not satisfied with my purchases?

　　B：假如买了后不满意怎么办?

　　A：Your satisfaction is guaranteed, or we refund your money.

　　A：我们保证用户满意,否则我们就退款。

　　B：l see. But I have to discuss It over with my boss before I make a decision.

　　B：我知道了，但是我必须与我的老板商量之后才能做决定。

　　A:OK. I hope you will be in touch with me shortly.

　　A：好吧，我希望你们不久后就和我联系。

(实习编辑：高奕飞)